Exchange Policies

We want you to absolutely love what you receive from us. While we don’t offer refunds, we do offer free exchanges for items that are damaged during shipping. Your satisfaction is our priority, and we’re here to make it right.

You can request an exchange if:

1) You received the wrong piece.

2) your items arrived damaged during shipping.

We want you to feel beautiful and confident in every piece and we will make it right.

Please contact us within 7 days of receiving your order. After 7 days, we wont be able to accept exchange requests.

Just send us a message via Instagram DM at @thedearbeloved within 7 days of receiving your order. Our team will walk you through the process and make sure your exchange goes smoothly.

We may update our policy in the future to better serve our customers. Any changes will be posted here and will take effect immediately.

Orders cannot be cancelled once they have been confirmed and payment has been received. No refunds will be issued for cancellations, change of mind, or refusal to accept a parcel.

If you are unable to receive your order, the full amount paid will be retained as store credit against your order. Your piece will be kept safely with Dear Beloved and can be dispatched at a later date upon request. Any additional delivery charges will apply.

Please note that refusing or returning a parcel does not automatically make an order eligible for a refund.